Position Profile

Job Description:

• Manage all open change management tickets to completion, ensuring required process steps are completed efficiently and in compliance with all regulatory and internally documented processes.
• Engage with all parties involved with the IT change management process, facilitating cross-team activities and communication.
• Continuously work to simplify and streamline all processes.
• Train all parties involved in the IT Change Management Process.
• Develop training materials for change management process when needed.
• Partner closely with Internal Audit to validate and improve on existing process compliance.

Requirements:

• Minimum of 4 years of post-undergraduate experience in a corporate IT environment, with roles showing increasing responsibility.
• Strong interpersonal and communication skills (verbal, non-verbal, and listening).
• Experience in a SOX, SAS-70, HIPAA or SSAE16 compliant IT organization.
• Excellent organizational skills and attention to detail.
• Strong problem solving and analytical capabilities.
• Strong knowledge of Excel and Word.
• Excellent written and oral presentation skills.
• Ability to create/define metrics that accurately reflect the current state of a given process.

To apply for this position, email David Han at dhan@accretivehealth.com